Customer Engagement

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Proactively Reach Out

Think beyond Email and SMS to reach out to your customers. Increase your customer engagement by voluntarily reaching out through Mauvechat using our industry trained recommendation engine with highly personalized conversations.

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Product Discovery

Faster and relevant search of products and services for visitors based on industry leading recommendation data. Smart NLU conversations help reduce bounce rates & intuitive display of content helps brands showcase more effectively.

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Increased Retention

A highly engaged customer results in a better life time value. Being able to serve a customer 24*7 with queries, suggestions and helping close of a sale easily creates a positive brand impact and a satisfied customer.

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Contextual Conversation

Omnichannel integrations help you pick up conversations across platforms and use the analytics to create smart & contextual conversations.

Features

  • Fast & Accurate

    AI based customer interactions which rely on highly precise NLU resulting in faster & more accurate interactions
  • Omnichannel

    Mauvechat makes your presence across multiple digital touch points like web, apps other messaging channels
  • Native Languages

    Our multi language support system enables customers to chat in their local language, help users relate more
  • Integration And Analytics

    easy access of user data through customized dashboard. Integrated user analytics.